Terms and Conditions

Please make sure that you have read and understood the Terms and Conditions before placing an order. Products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation by email. If your selected product(s) may be lost from the shopping bag, you will be required to re-enter your selected product(s). Fishtailstore does not reserve items for future purchase.

After placing your order you will receive an order confirmation by e-mail including your order number, details of the product(s) you have ordered and delivery details. Please note the confirmation e-mail is an acknowledgment that we have received your order. If you fail to receive an order confirmation 24h after placing an order, please contact info@fishtailstore.com.

We accept VISA, MasterCard and American Express.

Once your order has been dispatched, you will receive an e-mail containing your shipping information, including your tracking number from DHL.

All order are shipped DAP (Delivered At Place ) - taxes and duties are not included in the product prices outside Norway.

Fishtailstore.com has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance. The pictures may differ depending on the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.

Promotional Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be granted. 

When shopping at Fistailstore.com we will save some of your data. Fishtailstore.com treats all personal information confidential. You have the right to request access to your data and if there is anything wrong you can get it changed or removed, contact info@fishtailstore.com

The terms of use are complied an accordance with Norwegian law and the Norwegian courts will have exclusive jurisdiction.

 

Fishtail store AS

Noreveien 26

0379 Oslo

Norway

VAT: NO925 170 143

info@fishtailstore.com